FAQ | Pureview

Frequently Asked Questions

Window cleaning

Do I need to be home during the cleaning?

No, you don’t need to be home as long as we have safe access to the areas being cleaned. Many of our clients schedule service while they’re away, and we’ll notify you once the job is completed.

How often should I schedule window cleaning?

For most homes, we recommend window cleaning twice a year—in the spring and fall. Commercial properties or homes in high-traffic or dusty areas may benefit from more frequent cleanings.

Do you clean windows inside and outside?

Yes, we offer interior and exterior window cleaning. You can choose exterior-only service or a full inside-and-out cleaning depending on your needs.

Do you clean window screens and tracks?

Yes. We provide screen cleaning and track detailing to ensure your windows look clean and function properly.

Is your window cleaning safe for my home?

Absolutely. We use professional tools, safe cleaning solutions, and proven techniques to protect your windows, frames, and surrounding surfaces.

Can you clean high or hard-to-reach windows?

Yes, we are fully equipped to clean multi-story and hard-to-reach windows safely and efficiently.

Gutter cleaning

How long does gutter cleaning take?

Most gutter cleaning jobs take 30 minutes to 1.5 hours, depending on the size of the home and the level of buildup.

How often should gutters be cleaned?

Gutters should be cleaned at least once or twice a year, typically in the spring and fall. Homes surrounded by trees may require more frequent cleaning to prevent clogs and water damage.

Why is gutter cleaning important?

Regular gutter cleaning prevents water overflow, roof damage, foundation issues, and basement leaks. Clogged gutters can also lead to mold growth and ice dams during Montreal winters.

What happens if gutters are not cleaned?

Neglected gutters can cause water to overflow onto your roof, siding, and foundation. Over time, this may result in structural damage, leaks, and costly repairs.

Pressure washing

What is pressure washing?

Pressure washing uses high-pressure water to remove dirt, grime, mold, mildew, and stains from exterior surfaces such as driveways, sidewalks, decks, siding, and fences.

What surfaces can be pressure washed?

We safely clean driveways, walkways, patios, decks, fences, siding, brick, concrete, and stone surfaces. We adjust pressure levels to match each surface.

Is pressure washing safe for my property?

Yes. Our professionals use the correct pressure and techniques for each surface to avoid damage while achieving effective results.

How often should pressure washing be done?

Most properties benefit from pressure washing once a year. High-traffic areas or surfaces exposed to heavy dirt or algae may require more frequent cleaning.

Can pressure washing remove oil stains?

Pressure washing can significantly reduce or remove oil and grease stains, especially when combined with professional cleaning solutions. Results depend on how long the stain has been present.

Will pressure washing damage my siding or deck?

No. We use controlled pressure and soft washing methods when needed to safely clean siding, wood, and delicate surfaces.

dryer vent cleaning

What is dryer vent cleaning?

Dryer vent cleaning is the process of removing lint, dust, and debris from the dryer vent system to improve airflow, increase dryer efficiency, and reduce fire risk.

Why is dryer vent cleaning important?

Clogged dryer vents are a major fire hazard and can cause dryers to overheat, take longer to dry clothes, and consume more energy. Regular cleaning helps keep your home safe and your dryer running efficiently.

How often should dryer vents be cleaned?

Dryer vents should be cleaned at least once a year. Homes with heavy laundry use, pets, or long vent runs may require more frequent cleaning.

What are signs my dryer vent needs cleaning?

Common signs include:
Clothes taking longer to dry
Dryer becoming unusually hot
Burning smell during operation
Excess lint buildup around the dryer
Vent flap not opening properly

Can dryer vent cleaning help reduce energy costs?

Yes. A clean vent allows your dryer to run more efficiently, which can help lower energy bills over time.Will dryer vent cleaning improve drying time?

Will dryer vent cleaning improve drying time?

Yes. Proper airflow can significantly reduce drying time, improve energy efficiency, and extend the life of your dryer.

General FAQ

Are your technicians trained and experienced?

Yes. Our team is professionally trained and experienced in residential and commercial exterior cleaning services, following proven safety and quality standards.

Do you guarantee your work?

Yes. We stand behind our work and ensure customer satisfaction on every job.

Are your cleaning methods environmentally friendly?

Yes. We use eco-friendly, surface-safe solutions whenever possible to protect your home, pets, and landscaping.

How far in advance should I book?

We recommend booking a week in advance, especially during peak seasons like spring and fall.

What happens if the weather is bad?

If weather conditions are unsafe, we’ll reschedule your service at no additional cost.

Can I reschedule my appointment?

Yes. Simply let us know in 72 hours and we’ll be happy to reschedule.